Resources – new 2024

Brochures

Ixcloud 23

Quality Management for Microsoft Teams

Recite 23

RECITE Teams on Premises Recording Brochure

Traas23

Teams Recording as as a Service Brochure

Videos

Mastering Compliance in the Age of Microsoft Teams

Harnessing AI and Analytics for Communication

Case Studies

Financial Industry Case Study

HIPPA Ruling - TCPA Omnibus Declaratory Ruling and Order

PCI-DSS: Protecting Telephone-Based Payment Card Data

Industry Links

HIPPA Ruling - TCPA Omnibus Declaratory Ruling and Order

PCI-DSS: Protecting Telephone-Based Payment Card Data

FCA Gives IFAs Guidance on MiFID II Recording Laws

What are the Most Important Call Center KPIs

Infographics

Top Call Recording KPIs

Skype for Business Critical Stats You Should Know