About

Better audio capture technology means better compliance call recording: better transcripts, better data, and better AI-driven insights – and better insights drive bigger results. 

Our philosophy is different. Where others diversified into offerings that leverage call recording, trying to become all things to all people in the custom intelligence AI space, we doubled down on quality recording as a foundational element of our business. 

This is important. Integrations are in a constant state of change and are becoming more and more complex – especially with Microsoft Teams – so doubling down on call recording and audio capture quality means we’ve made a promise to stay on top of changes that others largely ignore. 

Without high quality audio capture, you don’t get high quality transcriptions. Transcripts are your data. And without high quality data, your AI is useless. No insights, no ROI. 

This is why some of the top names in the custom intelligence AI space have partnered with Numonix for their call recording capabilities. 

Building a world-class compliance call recording platform requires trust and unarguable Microsoft domain expertise. 

Numonix has built world-class expertise in the hardest parts of the compliance call recording equation – from quality certifications to Microsoft domain expertise to security. 

What goes into this? We are ISO 27001 and SOC 2 Type 2 compliant. Our expertise in the Microsoft world goes beyond our Teams-centric engineering expertise to extend to being cloud-native, Azure-native, and Microsoft certified, offering Microsoft Premier Support. 

Beyond Microsoft, we can help customers migrate their legacy call recordings from virtually any platform to the cloud or hybrid storage. This means we’re able to work fluently in a technology environment where strategy drives technological investment – not the other way around. 

You can’t have serious compliance call recording without unbeatable data security. And our data security infrastructure is second-to-none. 

A simple philosophical decision to be password-less meant there were no authentication credentials to hack. We work within the customer’s corporate Microsoft authentication with both SSO and MFA. Beyond this, we encrypt the transport beneath SSL – so even if SSL is cracked, your data is still safe. No one else can say this. 

This is why Numonix’s data vaults have never been hacked. No one else can say this, either.