What is TRAAS (Teams Recording-as-a-Service)?

TRAAS is Numonix's certified Microsoft Teams recording engine, delivered as a fully managed service for developers and integrators who need reliable, raw Teams call data to power custom AI and analytics platforms.

How does TRAAS compare in cost to building an in-house Teams recording bot?

Building an in-house Teams recording bot typically costs $500,000 or more in the first year and takes 6 to 12 months to deploy. TRAAS can be live in as little as 24 hours, with an estimated annual cost as low as $30,000.

Can TRAAS integrate with our existing storage and data pipeline?

Yes. TRAAS supports flexible storage options including Azure Blob and S3 buckets, provides API access for custom workflows, and supports custom recording rules so it can be integrated directly into an existing infrastructure.

Teams Recording-as-a-Service (TRAAS): the power behind the industry’s leading custom intelligence AI brands.

Who needs TRAAS? Integrators building custom applications who need a robust, developer-friendly recording engine that integrates seamlessly with Teams, provides raw data access, and supports custom storage and compliance needs.

TRAAS (Teams Recording as-a-Service) is our certified Microsoft recorder that top developers and integrators in the custom intelligence AI industry turn to when they’re looking for a faster, higher quality, and completely hassle-free way to feed Teams recordings onto their platforms – all while outsourcing the entire Microsoft relationship to Numonix in a completely managed service relationship.

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What Is Teams Recording as a Service?

Teams Recording as a Service (TRAAS) is managed, Microsoft-certified recording infrastructure for Microsoft Teams, delivered as a service rather than software you build, certify, and operate yourself. Instead of standing up your own Teams recording bot, TRAAS gives integrators, developers, and platform teams a certified recording engine they can build on directly — with Numonix owning the Microsoft relationship, the certification, and the underlying infrastructure.

How TRAAS Works

TRAAS is deployed and operated as a managed service, so the recording infrastructure itself is Numonix’s responsibility, not yours:

Managed deployment — Numonix handles the Microsoft Compliance Recording Program certification, the ongoing Microsoft relationship, and platform update compliance, so your team doesn’t have to.
Recording infrastructure — a certified, cloud-native Teams recording engine captures calls and meetings reliably, without you operating your own bot.
API access — raw recording data, metadata, and real-time monitoring are available through APIs your developers integrate against directly.
Integration model — recordings flow into the storage of your choice (Azure Blob, S3, or a hosted/managed environment), with custom recording rules for how and when capture happens.
Operational responsibility — Numonix owns uptime, certification renewal, and Teams platform changes; your team owns what you build on top of the data.

Build vs. Buy Teams Recording Infrastructure

Building a Teams recording bot in-house means owning Microsoft’s certification process, the engineering headcount to build and maintain the recorder, and the ongoing work of tracking Teams platform changes so the bot doesn’t break. The cost and timeline comparison below reflects what that build typically involves versus deploying TRAAS as a managed service. TRAAS is built for teams who want Teams-native recording infrastructure without taking on that build-and-maintain burden themselves.

Why Managed Infrastructure Matters

A self-built Teams recording bot doesn’t stop costing time and engineering effort once it’s deployed. Microsoft’s Teams platform changes regularly, and a recording integration has to keep pace or risk breaking. Reliability and scaling are also an ongoing responsibility — more recorded volume means more infrastructure to manage, monitor, and keep available. TRAAS shifts that deployment burden, maintenance, and scaling responsibility to Numonix, so your team’s engineering time goes toward what you’re building on top of the recording data, not toward keeping the recording infrastructure itself alive.

Because TRAAS captures rely on policy, not manual action, it is worth understanding what policy-based recording is and how a documented chain of custody supports the recordings TRAAS delivers.

Cost Comparison:
Build Your Own AI Teams Recording
Bot vs. Numonix Teams-Recording-as-a-Service

Build your own:

$50,000 for Microsoft Compliance Recording Program fee
$50,000 for Microsoft Premier Support
$15,000 for Microsoft required technology audit via third party
$20,000 estimate, for Microsoft mandatory M365 security assessment (your headcount-allocated. No external cost)
$180,000 x2 = $360,000 estimate, for two dedicated recording engineers
$90,000 estimate, for half a headcount for a product manager handling the Microsoft relationship
$60,000 estimate, for a support engineer
Time to deploy is about 6 months.

TOTAL ANNUAL COST ESTIMATE TO BUILD AND MAINTAIN YOUR OWN SOLUTION $645,000.

TRAAS:

$5,000 for NRE (setting up the first bot)
$2,500 for monthly service fee
As low as $0.25 per hour usage
Time to deploy is about 24 hours.

ESTIMATED ANNUAL COST AS LOW AS $30,000

Build your own versus TRAAS?
It’s a No Brainer.

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Teams Recording as a Service (TRAAS)

Who needs TRAAS?

Integrators and developers building custom applications who need a robust, developer-friendly recording engine that integrates seamlessly with Teams and provides raw data access.
Platform and SaaS teams who want to embed compliant Teams recording into their own product without operating that infrastructure themselves.
IT and UC teams that need reliable Teams recording capability without owning the Microsoft certification and maintenance burden.
Organizations that don’t want to build and maintain their own Teams recording stack, and would rather consume it as a managed service.

Key Features Include

Certified Microsoft Teams compliance recording engine tailored for developers and large organizations.
Cloud-native architecture with high-quality media capture in a centralized environment.
Flexible storage options: Azure BLOB, S3 buckets, or hosted/managed environments.
Record on Demand with PCI muting via a private bot environment.
Custom recording rules (e.g., PSTN only, meetings only, specific call queues, meeting subjects).

Recording Capabilities

API access for custom workflow development and integration.
Direct access to private bot metrics, logs, and real-time monitoring data.
Fully managed service eliminates certification, maintenance, and support complexities
Dynamic control of recording notifications by group for authorized users.
Designed for integrators and businesses leveraging captured data for AI/analytics.