WHO WE ARE
About
Numonix is an interaction capture company that innovates solutions for recording, analyzing, and managing customer interactions across various communication channels. With solutions designed to help organizations enhance customer experiences and ensure regulatory compliance. We drive revenue growth by providing valuable insights into customer interactions. Numonix serves businesses of all sizes across various industries, including healthcare, finance, retail, and more.
Who we areTestimonials
Numonix offers the single most versatile Unified Communications and Microsoft Teams recording solution for businesses and providers. Our products feature countless advantages over other recording providers, which leads to faster and better decision-making, accelerated sales conversion and more effective risk mitigation and dispute resolution.
Better audio capture technology
Better audio capture technology means better compliance call recording: better transcripts, better data, and better AI-driven insights – and better insights drive bigger results.
Our philosophy is different. Where others diversified into offerings that leverage call recording, trying to become all things to all people in the custom intelligence AI space, we doubled down on quality recording as a foundational element of our business.
This is important. Integrations are in a constant state of change and are becoming more and more complex – especially with Microsoft Teams – so doubling down on call recording and audio capture quality means we’ve made a promise to stay on top of changes that others largely ignore.
Without high quality audio capture, you don’t get high quality transcriptions. Transcripts are your data. And without high quality data, your AI is useless. No insights, no ROI.
This is why some of the top names in the custom intelligence AI space have partnered with Numonix for their call recording capabilities.
World-class compliance call recording
Building a world-class compliance call recording platform requires trust and unarguable Microsoft domain expertise.
Numonix has built world-class expertise in the hardest parts of the compliance call recording equation – from quality certifications to Microsoft domain expertise to security.
What goes into this? We are ISO 27001 and SOC 2 Type 2 compliant. Our expertise in the Microsoft world goes beyond our Teams-centric engineering expertise to extend to being cloud-native, Azure-native, and Microsoft certified, offering Microsoft Premier Support.
Beyond Microsoft, we can help customers migrate their legacy call recordings from virtually any platform to the cloud or hybrid storage. This means we’re able to work fluently in a technology environment where strategy drives technological investment – not the other way around.
Serious compliance call recording
You can’t have serious compliance call recording without unbeatable data security. And our data security infrastructure is second-to-none.
A simple philosophical decision to be password-less meant there were no authentication credentials to hack. We work within the customer’s corporate Microsoft authentication with both SSO and MFA. Beyond this, we encrypt the transport beneath SSL – so even if SSL is cracked, your data is still safe. No one else can say this.
This is why Numonix’s data vaults have never been hacked. No one else can say this, either.
Trusted by the most demanding companies in compliance-critical industries
Serious about call recording?
Start with the experts.
Discover how Numonix helps organisations capture voice interactions right the first time — securely, accurately, and at scale.
Partner Proven Results
Trusted by global partners across industries, Numonix delivers measurable impact—whether powering compliance in finance, securing sensitive calls in healthcare, or enabling AI-readiness at scale. Our partners succeed with recording solutions built to perform, integrate, and grow.
“Numonix has provided outstanding support “
Numonix has provided outstanding support throughout, and we consider it to be a critical supplier to our business.
“Numonix has provided outstanding support throughout our engagement”
We have been a customer of Numonix for 3 years, and we are in a highly regulated business. IXCloud has been an invaluable resource for recording our Microsoft Teams interactions, simplifying our compliance audits, and enabling us to remain compliant with various regulations. Numonix has provided outstanding support throughout our engagement, and we consider it to be a critical supplier to our business…
“Numonix team has been unvbelievable”
The Numonix team has been unbelievable. From installation to complex customizations, they pushed hard to ensure a successful implementation.
“Numonix’s service is exceptional!”
Having RECITE integrated into our Lync solution has expanded our call recording capabilities, improving our order verifications and dispute resolution. And Numonix’s service is exceptional!
Have questions? Contact us today and we’ll be happy to help.
get in touchTrusted by the most demanding companies in compliance-critical industries
Serious about call recording?
Start with the experts.
Discover how Numonix helps organisations capture voice interactions right the first time — securely, accurately, and at scale.