Blog Archive
Contact Center 2020: Asset or Liability?
Contact Center 2020: Asset or Liability? In the 1990s and early 2000s, the call center...
Numonix Announces Collaboration with Microsoft for Teams Compliance Recording
“We welcome Microsoft’s invitation to collaborate on a compliance recording solution for Microsoft Teams with...
Are your Agents Really Listening to your Customers?
Are your Agents Really Listening to your Customers? Are your contact center agents really listening...
Bringing Clarity to MiFID II/GDPR Call Recording
Bringing Clarity to MiFID II/GDPR Call Recording By now you’ve surely heard of MiFID II and...
Numonix Exec Explains how voice Interaction Recording Elevates Customer Experiences
voip-info.org/news/numonix Voip-Info recently spoke with Evan Kahan, the Co-Founder and Chief Operating Officer at Numonix,...
Numonix Wins 2017 Communications Solutions Product of the Year Award
Numonix Honored for Its Exceptional Innovation and Commitment to Improving the Customer Experience BOCA RATON,...
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