Webex Contact Center Setup

Step 1

Once logged in to IXCloud,
open Admin.

Step 2

In Admin select
Endpoint.

Webex Contact Center Setup

Step 3

Next click Add
Endpoint.

Webex Contact Center Setup

Step 4

Once logged in to IXCloud,
open Admin.

Webex Contact Center Setup

Step 5

Enter your desired Endpoint
name and click Create.

Webex Contact Center Setup

Step 6

Find your new Endpoint in
the list and click Keys.

Webex Contact Center Setup

Step 7

Now click
Create Key.

Webex Contact Center Setup

Step 8

Select Webex Contact Center for the Sub Type, Never for the Expiration and choose the User Group for Webex recording.
Then click Authorize.

Webex Contact Center Setup

Step 9

Authenticate your access
to Webex.

Webex Contact Center Setup

Step 10

Now you should see a check
mark in the Authorize button.
Click Save.

Webex Contact Center Setup

THAT’S IT! YOU NOW HAVE A WEBEX ENDPOINTSETUP IN IXCLOUD READY TO RECEIVE CALLS.

THAT’S IT! YOU NOW HAVE A WEBEX ENDPOINT
SETUP IN IXCLOUD READY TO RECEIVE CALLS.