Policy Statement:

This offering is designed for significant usage, however at some point there can be excessive usage.

Excessive Usage means:

Audio – 8 hours per day (on average over a month using 22 days per month) of continuous audio recording (using standard audio(mono)),

Video – 5 hours per day of continuous video recording (using video (up to 1920 × 1080)), or

Stored Calls – If the number of calls stored by the service in relation to the number of named active users is excessive.

Daily API Calls – if the number of API calls is greater than 2400 API calls per day per tenant.

If customer repeatedly exceeds violates this policy Numonix may throttle down the service or customer may incur charges (upon electronic advance notice) to limit the excessive usage.

Prior Notice of Extenuating Customer Circumstances.

Numonix understands that customers will occasionally have very high volumes of traffic outside of normal usage patterns. In those cases where this traffic can be predicted Numonix requests to be informed with as much notice as possible to ensure that service delivery remains consistently high.

Changes to the Fair Usage Policy

This Fair Usage Policy may be updated from time to time, and the latest version of the document will be made available in this page.

Rev. January 12,2021

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. This cookies policy applies to both public and subscriber sections of the https://numonix.io site and any of its white labels.  However, if you are still looking for more information, you can contact us through one of our preferred contact methods: By visiting this link: https://numonix.io/contact