IXCLOUD | COMPLIANCE CALL RECORDING

Crystal-Clear
Compliance Recordings.
Guaranteed.

Stop losing sleep over poor audio quality. IXCloud is built on a commitment to superior audio capture, ensuring every word is recorded with perfect clarity so you can face any audit with confidence.

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Trusted by some of the most demanding enterprises on earth,
from top financial institutions to federal agencies.

Trusted by the most demanding companies in compliance-critical industries

THE COMPLIANCE RISK YOU CANNOT IGNORE

Poor audio quality is not a minor inconvenience.
It is a compliance failure.

For IT managers and compliance officers in financial services, healthcare, and government, a single inaudible interaction can mean the difference between a clean audit and a costly regulatory violation. Legacy recording systems were not built for today’s demands. Inconsistent audio, dropped packets, and unreliable playback leave your organization exposed at precisely the moment you need certainty most.

Numonix customers have told us, in their own words, that call quality was not just a preference. It was a deal-breaker. We built IXCloud around that truth.

The problem

“(Our previous platform) was down more than it was up… you’d often have services down, or no audio, or playback not working.“

The IXCloud Standard

“3 years of continuous uptime.  Zero audio issues. “

IX Cloud LogoIXCLOUD Landing page | Numonix

Superior recordings, superior transcripts: Why we take audio more seriously than anyone else.

At Numonix, taking audio recording more seriously than our peers is not a feature. It is a strategic decision. We have engineered IXCloud to deliver superior, intelligible recordings that avoid the garbled conversations that will not pass an audit. Our obsession with audio quality means you get audit-ready clarity on every single call.

We achieve this through a number of key features, from multiple compression formats and sam;pling rates to both mono and stereo recording (supported on some integrations). We even have an optional redundant, dual-stream recording method that captures two separate audio streams for every interaction. Even in the event of network packet loss or infrastructure instability, a complete and crystal-clear recording is always preserved.

This is our engineering philosophy, and it is why our customers in the most demanding regulated environments have never had to explain a missing or inaudible recording to an auditor.

“3 years of continuous uptime. Zero audio issues.”

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Proof point

DETAIL

3 Years Continuous Uptime

Zero service interruptions since deployment

Culture of Audio Quality

High‑quality source capture, native Teams and multi-platform native integrations, configurable compression profiles, plus optional redundant dual stream capture.

Side-by-Side Tested

Cleaner recordings and reduced network load vs. competitors

Client testimonials

“Call quality was a big thing”

Call quality was a big thing in choosing Numonix… that was a deal breaker.

Compliance Officer, Citadel

“Numonix has been an invaluable resource”

Numonix has been an invaluable resource for recording our Microsoft Teams interactions, simplifying our compliance audits, and enabling us to remain compliant with various regulations.

Network Administrator, Banking Client

“They restored all his calls…”

During an audit, we discovered a gap in historical recordings caused by a user’s name change. We logged a ticket, Numonix restored the calls to the new account, and by the next day our auditors logged in and everything was there

Enterprise Client, Financial Services

“Numonix has been an invaluable resource”

Numonix has been an invaluable resource for recording our Microsoft Teams interactions, simplifying our compliance audits, and enabling us to remain compliant with various regulations.

Network Administrator, Banking Client

“Call quality was a big thing in choosing Numonix… that was a deal breaker.”

Compliance Officer, Citadel

“They restored all his calls…”

Enterprise Client, Financial Services

Trusted by the most demanding companies in compliance-critical industries

If your recording is not compliant, it is not complete.

IXCloud is the only compliance call recording platform that combines superior audio quality with the highest levels
of independent certification and accreditation. Our security and compliance posture is not a checkbox. It is the
foundation of everything we build.

MicrosoftSOC 2 Type 2ISO 27001

Microsoft Certified

We know about Microsoft Teams changes before they happen. Our deep integration means zero break-fix surprises for your team.

SOC 2 Type 2

Independently audited and rigorously maintained. Your data handling, availability, and confidentiality are verified by a third party, not just claimed.