A simple, powerful cloud-native repository for call recordings
PRODUCTS
Secure, Flexible Compliance Call Recordings – Cloud-Native, on Premises, or Hybrid
Numonix securely captures your call recordings with an industry-leading suite of full compliance features and leading platform integrations.
IXCLOUDTRAASRECITE
Who needs iXCloud? Enterprise customers who have standardized on Teams and need a robust, fully compliant call recording solution hosted in the cloud – and who put a high value on data security.
IXCloud is a cloud-based central repository for all your call recordings and interactions, leveraging integrations from all leading platforms.
IXCloud
A cloud-native, fully managed recording solution built for compliance, scale, and speed.
Cloud & Deployment
- Cloud-native Azure Software-as-a-Service (SaaS) interaction recording solution.
- Fully managed, requiring no physical or virtual servers for deployment or maintenance.
- Quick deployment – recording endpoint provisioned in minutes
- Scalable storage in 15+ Azure regions or your own Azure account
- 99.999% uptime with geo-redundancy for business continuity
Recording Capabilities
- Record on Demand via native Teams app with PCI compliance muting
- Customizable rules engine (call scenario, participant, keywords, etc.
Compliance & Security
- Compliance certified for Microsoft Teams, Zoom, AWS, Cisco, Avaya, SIPREC
- Role-based access control and two-factor authentication
- 256-bit AES encryption
- GDPR, MiFID II, HIPAA, and data sovereignty compliant
Analytics & Integration
- Built-in speech analytics and keyword search
- API framework for integration and custom development
Trusted by the most demanding companies in compliance-critical industries
Serious about call recording?
Start with the experts.
Discover how Numonix helps organisations capture voice interactions right the first time — securely, accurately, and at scale.
Teams Recording-as-a-Service (TRaaS): the power behind the industry’s leading custom intelligence AI brands.
Who needs TRaaS? Integrators building custom applications who need a robust, developer-friendly recording engine that integrates seamlessly with Teams, provides raw data access, and supports custom storage and compliance needs.
TRaaS (Teams Recording as-a-Service) is our certified Microsoft recorder that top developers and integrators in the custom intelligence AI industry turn to when they’re looking for a faster, higher quality, and completely hassle-free way to feed Teams recordings onto their platforms – all while outsourcing the entire Microsoft relationship to Numonix in a completely managed service relationship.
Key Features Include
- Certified Microsoft Teams compliance recording engine tailored for developers and large organizations.
- Cloud-native architecture with high-quality media capture in a centralized environment.
- Flexible storage options: Azure BLOB, S3 buckets, or hosted/managed environments.
- Record on Demand with PCI muting via a private bot environment.
- Custom recording rules (e.g., PSTN only, meetings only, specific call queues, meeting subjects).
- API access for custom workflow development and integration.
- Direct access to private bot metrics, logs, and real-time monitoring data.
- Fully managed service eliminates certification, maintenance, and support complexities
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Dynamic control of recording notifications by group for authorized users.
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Designed for integrators and businesses leveraging captured data for AI/analytics.
Trusted by the most demanding companies in compliance-critical industries
Serious about call recording?
Start with the experts.
Discover how Numonix helps organisations capture voice interactions right the first time — securely, accurately, and at scale.
On-premises or hybrid – for any integration.
Who needs Recite? Enterprise customers who need a customizable, on-premises recording solution to maintain control over data and integrate with legacy PBX/UC systems.
Recite is a stand-alone recorder designed to safely, securely, and flexibly store call recordings from industry-leading platforms on-premises, in your data center – or, for those who want hybrid redundancy, in the cloud via IXCloud, as well.
Recite is the flexible choice for non-Teams applications, integrating with industry leading platforms – including Cisco, Avaya, and others.
Key Features
- On-premises, all-in-one interaction recording and quality management solution.
- Extensive customization: 80 widgets/dashboards, 100 replay permission levels, 50 pre-designed/modifiable reports.
- Supports 8 recording modalities (e.g., voice, video, screen sharing).
- Compatible with industry leading integrations.
- Four built-in storage options for flexible data management.
- Intuitive web-based interface for quick search and retrieval of recordings.
- Quality management tools like scorecards and performance evaluation reports.
- Conceals sensitive information (e.g., customer data) based on recording policies.
- Ideal for dispute resolution, agent training, and regulatory compliance verification.
Trusted by the most demanding companies in compliance-critical industries
Serious about call recording?
Start with the experts.
Discover how Numonix helps organisations capture voice interactions right the first time — securely, accurately, and at scale.