Contact Center 2020: Asset or Liability?
In the 1990s and early 2000s, the call center was a second-class citizen within an...
Are your Agents Really Listening to your Customers?
Are your contact center agents really listening to your customers or are they simply hearing...
Numonix Saddletree Research Kachina Award for RECITE
Numonix Receives Saddletree Research’s Kachina Award for RECITE Interaction Recording for Microsoft Office 365 Winner...
Skype for Business Certification
Numonix Awarded Skype for Business Certification From Microsoft for RECITE Interaction Recording Solution RECITE Was...
Numonix Awarded Microsoft Silver Communications Competency
Numonix Achieves Microsoft Silver Communications Competency BOCA RATON, Fla., June 7, 2016 — Numonix, a...
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