Contact Center 2020: Asset or Liability?
In the 1990s and early 2000s, the call center was a second-class citizen within an...
Numonix Announces Collaboration with Microsoft for Teams Compliance Recording
“We welcome Microsoft’s invitation to collaborate on a compliance recording solution for Microsoft Teams with...
Are your Agents Really Listening to your Customers?
Are your contact center agents really listening to your customers or are they simply hearing...
Numonix Wins 2017 Communications Solutions Product of the Year Award
Numonix Honored for Its Exceptional Innovation and Commitment to Improving the Customer Experience BOCA RATON,...
Numonix Saddletree Research Kachina Award for RECITE
Numonix Receives Saddletree Research’s Kachina Award for RECITE Interaction Recording for Microsoft Office 365 Winner...
Skype for Business Certification
Numonix Awarded Skype for Business Certification From Microsoft for RECITE Interaction Recording Solution RECITE Was...
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