Quality management has always been a critical aspect of customer service, requiring trained staff to evaluate calls and interactions to … Read More
workplace dynamics
How LLMs and GPTs Solved the Auto QM Conundrum of Human Interaction
Tags: Artificial Intelligence, Call Recording, Compliance, Compliance Recording, customer interactions, data insights, digital age, generative ai, gpt, innovation, large language models, llm, natural language processing, Numonix, quality management, sentiment, transcribe, workflow optimization, workplace automation, workplace dynamics
Navigating Large Language Models: Harnessing Innovation While Mitigating Risks (Part 2)
In today’s digital era, where innovation knows no bounds, Large Language Models (LLMs) stand out, signaling the next era of … Read More
The Edge of Innovation: Large Language Models (LLMs) in Modern Workplaces
In today’s technology-driven world, businesses must adapt to stay ahead of the curve. One of the most significant advancements is … Read More