MICROSOFT CERTIFIED

A Microsoft Teams Certified Solution is a company-level designation awarded to products that meet Microsoft’s highest standards for technical integration, security, compliance, and performance within Teams. It confirms that the solution uses Microsoft’s official Compliance Recording or Call Data Recorder APIs, reliably captures real-time media and metadata, supports regulated-industry requirements, and passes rigorous Microsoft-led testing—all while maintaining scalability, tenant isolation, and platform alignment.

Certified solutions must also stay current with quarterly Teams platform updates and, in return, gain meaningful advantages such as inclusion in Microsoft’s solutions catalog, the “Built for Teams” badge, direct engineering support,  and early access to Teams roadmap and API previews.

TECHNICAL REQUIREMENTS

Must integrate with Microsoft’s Compliance Recording API  (via Teams Client SDK) or Call Data Recorder API
Solution must handle real-time media capture without degrading Teams performance
Support for Teams meetings and calls
Scalable architecture meeting Microsoft’s performance benchmarks

Certification Process

Partner Network Membership – Join Microsoft Partner Network
Technical Validation – Rigorous testing by Microsoft or authorized  lab covering:
1. Recording reliability (no missed sessions)
2. Metadata accuracy (user IDs, timestamps, etc.)
3. Security compliance (data encryption, access controls)
4. Tenant isolation in multi-tenant deployments
Compliance Verification – Solution must support regulatory requirements (MiFID II, FINRA, etc.)
Ongoing Maintenance – Must update with Teams platform  changes quarterly