Numonix Announces 2025 SOC 2 Type 2 Attestation

Numonix is proud to confirm availability of our latest 2025 SOC 2 Type 2 Privacy and Security report. In conjunction with our independently audited ISO27001:2022 certification Numonix continues to prove we have the governance and competence required to assure your critical recording services.

Why Trust and Attestation Matter in Compliance Recording

In a recent discussion with Tom Arbuthnot of Empowering Cloud, Numonix Chief Security Officer Steve Jump explained that the core responsibility of compliance call recording is the ability to securely capture privileged communications across sectors such as banking, insurance, government, and healthcare. These conversations can contain contractual obligations, complaints, sensitive personal information, or health data where any linkage to an individual creates a privacy risk. The system must protect these recordings at every stage, ensuring guaranteed privacy even when failures occur.

Recordings are collected over encrypted channels from systems such as IP-based communication platforms and Microsoft Teams. Once ingested, they are stored in encrypted objects accessible only through customer-specific keys. Even Numonix cannot decrypt the content, a technical capability that reinforces data sovereignty and privacy.

This approach requires discipline, qualified personnel, and a framework that governs design, testing, delivery, recovery, and error handling. Numonix aligns these processes with ISO 27001:2022, which introduced formal governance controls that strengthen the management system behind the technology.

Why SOC 2 Type 2 Is Critical for Regulated Organizations

SOC 2 Type 2 provides the ongoing verification that customers and auditors expect. Where ISO certification is renewed every few years with point-in-time assessments along the way, SOC 2 Type 2 evaluates whether controls operated effectively over an extended period, typically 6–12 months.

Numonix’s SOC 2 Type 2 attestation focuses on privacy and security for its recording products and development processes. The attestation sits on top of trusted cloud infrastructure such as Microsoft Azure, which maintains its own SOC 2 certifications, while Numonix adds application-level, operational, and governance controls. This creates a chain of trust that meets the needs of highly regulated customers.

A Type 1 report validates controls at a single moment. A Type 2 report verifies that controls were active, enforced, and effective continuously, across monthly, quarterly, and biannual checkpoints. It also checks whether deviations were addressed according to defined timelines and governance processes. In cloud environments, issues inevitably arise, so a credible SOC 2 Type 2 reflects real operational handling rather than an unrealistic claim of perfection.

Why SOC 2 Reports Aren’t Publicly Posted

SOC 2 Type 2 reports contain sensitive operational details. For that reason, nearly all vendors—including Numonix—provide them only under NDA, sometimes in a redacted form. Redacted versions include the legal conclusions but omit internal evidence that could be misinterpreted without context. This protects both the customer and the vendor while still enabling meaningful due diligence.

How SOC 2 Simplifies Vendor Risk Management

Many organizations still rely on spreadsheet-based governance, sending vendors long questionnaires attempting to replicate an internal audit. Steve Jump notes that these can include 150 to 200 questions and demand weeks of effort. In contrast, a SOC 2 Type 2 often satisfies or bypasses large sections of due diligence, saving time, money, and internal resources. When customers accept SOC 2, Numonix can deliver the attestation within about 48 hours, whereas custom spreadsheets may take three to four weeks. Increasingly, regulated sectors treat SOC 2 Type 2 as a prerequisite before even reviewing features. It has become a benchmark that signals a vendor can be trusted within regulated governance frameworks.

A Framework Designed to Protect Customer Data

SOC 2 Type 2 does more than validate processes. It enables customers to demonstrate to their regulators that they have chosen a vendor with controls equal to or better than their own. For organizations governed by GDPR and other privacy regulations, Numonix’s architecture ensures that data is always under customer control, never left orphaned, and always aligned with the compliance posture required in their region.

Conclusion

Certifications like ISO 27001:2022 establish a strong governance foundation, but SOC 2 Type 2 demonstrates that controls truly operate day to day. Together, they provide the assurance needed when handling privileged and sensitive communications. Numonix’s latest SOC 2 Type 2 Privacy and Security report, combined with its independently audited ISO 27001:2022 certification, gives customers confidence that their recording data is protected, encrypted, governed, and managed to standards that withstand the highest levels of scrutiny.