quality management

Anywhere Works: Ensuring Security and Connectivity in Diverse Workstyles

In the dynamic landscape of today’s hybrid work culture, the question “You work where?” has evolved into a celebration of … Read More

Blog Post: Recordobot – Your Trusted Recording Companion

With event season coming into full swing globally, we’d like to highlight a key player here at Numonix, Recordobot. In … Read More

How LLMs and GPTs Solved the Auto QM Conundrum of Human Interaction

Quality management has always been a critical aspect of customer service, requiring trained staff to evaluate calls and interactions to … Read More

Questions to consider before purchasing a Call Recording Solution:

Typically, the decision to implement a call recording solution is a reactive one. Many companies finally purchase a system only … Read More

Numonix RECITE Now With Enhanced Integration with Toshiba’s IPedge, VIPedge and Strata CIX So …

Numonix Announces Enhanced Integration of RECITE Interaction Recording Solution With Toshiba’s IPedge, VIPedge and Strata CIX Telephone Solutions   BOCA … Read More