A simple, powerful cloud-native repository for call recordings
Who needs IXCloud? Enterprise customers who have standardized on Teams and need a robust, fully compliant call recording solution hosted in the cloud – and who put a high value on data security.
IXCLOUD is a cloud-based central repository for all your call recordings and interactions, leveraging integrations from all leading platforms.
View Product Demo
IXCloud
A cloud-native, fully managed recording solution built for compliance, scale, and speed.
Cloud & Deployment
- Cloud-native Azure Software-as-a-Service (SaaS) interaction recording solution.
- Fully managed, requiring no physical or virtual servers for deployment or maintenance.
- Quick deployment – recording endpoint provisioned in minutes
- Scalable storage: Numonix utilizes Microsoft Azure, allowing you the flexibility to maintain data sovereignty through a network of global datacenters.
- 99.999% uptime with geo-redundancy for business continuity
Recording Capabilities
- Record on Demand via native Teams app with PCI compliance muting
- Customizable rules engine: call scenario, participant, keywords, etc.
Compliance & Security
- Compliance certified for Microsoft Teams, AWS, Cisco, Avaya, SIPREC
- Role-based access control and two-factor authentication
- 256-bit AES encryption
- GDPR, MiFID II, HIPAA, and data sovereignty compliant
Analytics & Integration
- Built-in speech analytics and keyword search
- API framework for integration and custom development
IXCloud Features and Subscription Packages
Feature
Description
Business
Per user/Month
(Teams PBX)
Enterprise
Per user/Month
(Teams + Other)
Hybrid
Per user/Month
(Ex-Teams)
Audio recording is the foundational capability of IXCloud, enabling organizations to capture voice interactions across diverse platforms and scenarios. This ensures compliance, quality assurance, and operational transparency.
VBSS (Video-Based Screen Sharing) is a Microsoft Teams-specific feature that captures shared screen content during meetings, preserving both audio and visual context.
Video recording captures live video interactions during Teams meetings and calls, complementing audio and screen-sharing features.
Create custom roles with permissions to allow or restrict access/edit to various elements of the tenant.
Playback permissions define who can access recorded calls, ensuring granular control over sensitive data.
IXCloud dashboards provide real-time visibility into recording activity, storage usage, and transcription consumption.
Every IXCloud tenant receives 1 TB of geo-redundant storage (GRS), ensuring resilience and reliability.
IXCloud employs multi-layer, military-grade encryption to secure recordings throughout their lifecycle, ensuring maximum protection against unauthorized access or tampering.
IXCloud ensures every recording is tamper-proof and verifiable by assigning a unique digital signature (hash) to each file. This guarantees data integrity and defensibility for compliance and legal requirements.
IXCloud’s Legal Hold feature ensures critical recordings are preserved beyond standard retention policies when required for investigations, litigation, or training. This guarantees evidence integrity without disrupting normal compliance workflows.
Beyond link creation, IXCloud provides centralized management of all shared links to maintain control and auditability.
XCloud provides flexible compression options and profiles to help organizations balance audio quality, storage efficiency, and compliance requirements. Administrators can tailor recording formats by group or use case.
Retention profiles define how long recorded calls are stored in IXCloud, ensuring compliance with both regulatory mandates and internal business policies.
Apply roles to security profiles to assign group-based roles.
IXCloud provides OpenAPI access to enable seamless integration with external systems, applications, and workflows. This ensures organizations can extend IXCloud’s compliance recording capabilities into their broader technology ecosystem.
Tenant recording profiles define the global recording settings for an organization’s IXCloud environment. These profiles establish baseline compliance and operational parameters across all users.
Group recording profiles allow administrators to tailor recording settings for specific teams, departments, or compliance groups within a tenant.
AD Sync provides a single point of provisioning and configuration using SCIM, integrated with Microsoft Entra ID.
Allows customers to store encrypted recordings in their own Azure Blob storage account.
Enables manual recording initiation within Teams for environments that do not require full-time recording.
Ensures sensitive data (PCI DSS, PII) is never recorded or stored.
Allows users to stop and purge ongoing recordings when requested under GDPR or similar privacy laws.
Provides an audited workflow for deleting calls post-recording.
Allows authentication using Microsoft credentials for seamless access.
Supports multiple platforms for enterprise environments.
Trusted by the most demanding companies in compliance-critical industries
Serious about call recording?
Start with the experts.
Discover how Numonix helps organisations capture voice interactions right the first time — securely, accurately, and at scale.
