Overview

IXCloud dashboards provide real-time visibility into recording activity, storage usage, and transcription consumption.

Available Widgets

• Call volume (daily, monthly, hourly).
• Storage consumed.
• Transcription consumed.
• Graphical representation of call volume over time.
• Alerting metrics (e.g., storage thresholds).

Role-Based Access

• Widgets are permission-driven, ensuring only authorized users can view specific metrics.

Compliance Significance

• Provides operational oversight for compliance teams.
• Alerts ensure proactive management of storage and transcription resources.