In the dynamic landscape of today’s hybrid work culture, the question “You work where?” has evolved into a celebration of … Read More
quality management
Anywhere Works: Ensuring Security and Connectivity in Diverse Workstyles
Tags: Artificial Intelligence, Call Recording, Compliance, Compliance Recording, customer interactions, data insights, digital age, generative ai, innovation, microsoft, Numonix, quality management, remote work, remote worker, security, sentiment, teams, transcribe, wfa, wfh, work from anywhere, workflow optimization
Blog Post: Recordobot – Your Trusted Recording Companion
With event season coming into full swing globally, we’d like to highlight a key player here at Numonix, Recordobot. In … Read More
Tags: Artificial Intelligence, Call Recording, clippy, Compliance, Compliance Recording, customer interactions, data insights, digital age, generative ai, innovation, microsoft, natural language processing, Numonix, quality management, recordobot, rosie the robot, sentiment, teams, transcribe, workflow optimization
How LLMs and GPTs Solved the Auto QM Conundrum of Human Interaction
Quality management has always been a critical aspect of customer service, requiring trained staff to evaluate calls and interactions to … Read More
Tags: Artificial Intelligence, Call Recording, Compliance, Compliance Recording, customer interactions, data insights, digital age, generative ai, gpt, innovation, large language models, llm, natural language processing, Numonix, quality management, sentiment, transcribe, workflow optimization, workplace automation, workplace dynamics
Questions to consider before purchasing a Call Recording Solution:
Typically, the decision to implement a call recording solution is a reactive one. Many companies finally purchase a system only … Read More
Numonix RECITE Now With Enhanced Integration with Toshiba’s IPedge, VIPedge and Strata CIX So …
Numonix Announces Enhanced Integration of RECITE Interaction Recording Solution With Toshiba’s IPedge, VIPedge and Strata CIX Telephone Solutions BOCA … Read More