In the dynamic landscape of today’s hybrid work culture, the question “You work where?” has evolved into a celebration of … Read More
quality management
Blog Post: Recordobot – Your Trusted Recording Companion
With event season coming into full swing globally, we’d like to highlight a key player here at Numonix, Recordobot. In … Read More
How LLMs and GPTs Solved the Auto QM Conundrum of Human Interaction
Quality management has always been a critical aspect of customer service, requiring trained staff to evaluate calls and interactions to … Read More
Questions to consider before purchasing a Call Recording Solution:
Typically, the decision to implement a call recording solution is a reactive one. Many companies finally purchase a system only … Read More
Numonix RECITE Now With Enhanced Integration with Toshiba’s IPedge, VIPedge and Strata CIX So …
Numonix Announces Enhanced Integration of RECITE Interaction Recording Solution With Toshiba’s IPedge, VIPedge and Strata CIX Telephone Solutions BOCA … Read More
