IXCloud Helps you Comply with MiFID II

  Infograph Links Global Banking and Finance MiFID II Call Recording Regulations from ESMA

Don’t Let Data Privacy and Compliance Lapse During COVID-19

While these times are certainly unprecedented, some things must remain the same – namely customer...

Why you Must Start Recording Your At-Home Business Interactions

Hidden Costs of NOT Recording Customer Calls

Although interaction recording software can be quite reasonable when you consider subscription pricing and a low...

Factors to Consider when Recording Skype for Business and Microsoft Teams

Now that it’s 2020, it’s time to consider recording your Skype for Business and Microsoft Teams...

How Long Should You Keep that Call Recording?

Recorded customer interactions, whether they are landline, VoIP, mobile or chat (e.g. Skype for Business),...