
Blog Archive

IXCloud Helps you Comply with MiFID II
Infograph Links Global Banking and Finance MiFID II Call Recording Regulations from ESMA

Don’t Let Data Privacy and Compliance Lapse During COVID-19
Don’t Let Data Privacy and Compliance Lapse During COVID-19 While these times are certainly unprecedented,...

Why you Must Start Recording Your At-Home Business Interactions
Why you Must Start Recording Your At-Home Business Interactions

Hidden Costs of NOT Recording Customer Calls
Hidden Costs of NOT Recording Customer Calls Although interaction recording software can be quite reasonable when...

Factors to Consider when Recording Skype for Business and Microsoft Teams
Factors to Consider when Recording Skype for Business and Microsoft Teams Now that it’s 2020,...

How Long Should You Keep that Call Recording?
How Long Should You Keep that Call Recording? Recorded customer interactions, whether they are landline,...