In the dynamic landscape of today’s hybrid work culture, the question “You work where?” has evolved into a celebration of … Read More
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Anywhere Works: Ensuring Security and Connectivity in Diverse Workstyles
Tags: Artificial Intelligence, Call Recording, Compliance, Compliance Recording, customer interactions, data insights, digital age, generative ai, innovation, microsoft, Numonix, quality management, remote work, remote worker, security, sentiment, teams, transcribe, wfa, wfh, work from anywhere, workflow optimization
Blog Post: Recordobot – Your Trusted Recording Companion
With event season coming into full swing globally, we’d like to highlight a key player here at Numonix, Recordobot. In … Read More
Tags: Artificial Intelligence, Call Recording, clippy, Compliance, Compliance Recording, customer interactions, data insights, digital age, generative ai, innovation, microsoft, natural language processing, Numonix, quality management, recordobot, rosie the robot, sentiment, teams, transcribe, workflow optimization
How LLMs and GPTs Solved the Auto QM Conundrum of Human Interaction
Quality management has always been a critical aspect of customer service, requiring trained staff to evaluate calls and interactions to … Read More
Tags: Artificial Intelligence, Call Recording, Compliance, Compliance Recording, customer interactions, data insights, digital age, generative ai, gpt, innovation, large language models, llm, natural language processing, Numonix, quality management, sentiment, transcribe, workflow optimization, workplace automation, workplace dynamics