Overview

Tenant recording profiles define the global recording settings for an organization’s IXCloud environment. These profiles establish baseline compliance and operational parameters across all users.

Functionality

• Configurable at the tenant level (organization-wide).
• Defines:
  • Default compression formats (GSM, A-law, μ-law, PCM).
  • Sampling rates (8,000 Hz or 16,000 Hz).
  • Storage allocation (1 TB GRS included per tenant).
  • Encryption and digital signature defaults.
• Applies consistently across all groups and users unless overridden.

Compliance Significance

• Ensures uniform compliance posture across the organization.
• Simplifies administration by centralizing recording policies.
• Provides defensibility in audits by demonstrating consistent application of standards.