Cloud – IXCloud

Slide 1 -Desktop

IXCloud

Cloud-Native | Analytics | Quality Management

Ixcloud Home Page

Compliance Interaction Recording solution

IXCloud is the Cloud-Native, globally accessible, rapid-deployment capture solution of choice.

IXCloud is a fully managed, Cloud-Native Azure Software-as-a-Service interaction recording solution. By providing the ability to natively record, store, and analyze interactions in the cloud, IXCloud ensures compliance and reduces liability. Its automation, control, and customization capabilities improve convenience and deliver flexibility, all in an easy-to-deploy solution. Certified for Microsoft Teams, Zoom and AWS.

HI, I AM RECORDOBOT.

LET ME SECURELY RECORD YOUR INTERACTION

Recordobot
Record On Demand 2

Record on Demand and PCI Muting

Record on Demand using a Native Teams App. Recordings are stored securely. Built-in muting functionality for PCI and other compliance regulation or sensitive information. This can be used for calls that are being recorded automatically or Record on Demand. Muting is triggered when using the native Teams App, maintaining total integrity of the recording.

Data security at rest by multi-level encryption

With role-based access control and two-factor authentication, your data remains safeguarded, allowing only authorized users to access and manage critical information.

Data Security
Share Recordings

Securely share recordings internally or externally with password-protected expiring link

Calls are digitally signed for tamper-proofing and validation. Easily and securely share as needed with internal or external contacts.

Stereo recording for enhanced transcription accuracy and speaker identification

Our state-of-the-art speech-to-text technology ensures highly accurate transcriptions. We power enhanced services for reporting and analyzing transcriptions.

Transcription

OUR FEATURES

Fully managed, native Azure Software-as-a-Service

  • External Participant Recording for Teams meetings: Automatically record meetings in which external participants are present on the call. This feature is triggered dynamically based on the presence of an external party or PSTN in attendance.
  • Recording Profiles: Ability to apply customized recording rules to various groups within the organization, including but not limited to choosing to record PSTN-only specific call queues, not internal calls or only record calls with external parties.
  • Record or Restrict Recording of Specific Meetings The recording activation can be linked to the meeting organizer and subject-line keyword, or only to the subject-line keyword. Meeting categories can also be utilized to activate recording.
  • Notifications: Provides authorized users with the ability to dynamically control recording notifications by group.

Cloud Native Core

Introducing the first-of-its-kind recording engine architected from its core for Microsoft Teams recording and all SIPREC-enabled gateways without any physical or virtual hardware.

Compliant

GDPR, MiFID II, HIPAA compliance with built-in recording notifications and 256-Bit AES encryption.

Quick Deployment

Provision a recording endpoint in minutes and immediately begin protecting and analyzing your interactions.

Hassle-Free

No server management or maintenance required within your organization.

Trusted By

Built for Global Deployment

No matter the scale of your business, whether you operate locally, nationally, or globally, Numonix has meticulously crafted the perfect interaction recording solution for you. Our comprehensive range of solutions is purpose-built to cater to organizations of all sizes and industries, addressing your unique needs and empowering your success.

Deployment Map 2

Let us show you how EASY it is