Dashboards
Dashboards
Dashboards
RECITE’s Dashboards tool enables agents, supervisors and administrators to view real-time metrics upon logging into the RECITE solution. Dashboards provide an at-a-glance view of agent and supervisor performance. Based on their pre-defined role, users can drag relevant widgets to the dashboard screen and build custom views. Dashboards can be unlocked and dragged to additional screens for easy viewing.
Dashboards Features:
▸ Included with RECITE— no additional licensing is required.
▸ Admin widgets include channel usage, database info, uptime, network traffic, SQL Server info…
▸ Filters can be applied to widgets to further enhance the value of the data
▸ Supervisor widgets include peak call volume, call stats, monthly call volume, daily call volume, bottom 5 team members, top 5 team members, talk time, last call for agent, weekly average scores…
▸ Agent widgets include daily call volume, last score, top performing agent…
Trusted By
![](https://numonix.io/wp-content/uploads/2022/06/North-Dakota-Logo.jpg)
![](https://numonix.io/wp-content/uploads/2022/06/uniliver.png)
![](https://numonix.io/wp-content/uploads/2022/06/Eversheds.png)
![](https://numonix.io/wp-content/uploads/2022/06/National-Air-cargo.jpg)
![](https://numonix.io/wp-content/uploads/2022/06/Assemblee_nationale_du_Quebec.svg.png)
![](https://numonix.io/wp-content/uploads/2022/06/Willis_Towers_Watson-Logo.wine_.png)
![](https://numonix.io/wp-content/uploads/2022/06/InterContinental-logo.png)
![](https://numonix.io/wp-content/uploads/2022/06/Jack-Nicklaus-Childrens-Hospital-logo.png)
![](https://numonix.io/wp-content/uploads/2022/06/JSE_Limited_logo.svg.png)
![](https://numonix.io/wp-content/uploads/2022/06/bp-logo.png)
![](https://numonix.io/wp-content/uploads/2022/06/ibm-logo-transparent.png)
![](https://numonix.io/wp-content/uploads/2022/06/ADTALEM.png)
What Clients Are Saying...
![five star rating](http://amazing-mahavira.157-245-216-72.plesk.page/wp-content/uploads/2022/06/fixestar-blue.png)
![Walter Maclay](https://numonix.io/wp-content/uploads/2022/06/Vitallogo.png)
![five star rating](http://amazing-mahavira.157-245-216-72.plesk.page/wp-content/uploads/2022/06/fixestar-blue.png)
![John Bales](https://numonix.io/wp-content/uploads/2022/06/petroleum-traders.png)
![five star rating](http://amazing-mahavira.157-245-216-72.plesk.page/wp-content/uploads/2022/06/fixestar-blue.png)
![Johnny K. Kaercher](https://numonix.io/wp-content/uploads/2022/06/john-kaercher-call-recording-testimonial.jpg)
![five star rating](http://amazing-mahavira.157-245-216-72.plesk.page/wp-content/uploads/2022/06/fixestar-blue.png)
![Jamie Anderson](https://numonix.io/wp-content/uploads/2022/06/jamie-anderson-skype-recording-testimonial.jpg)
![five star rating](http://amazing-mahavira.157-245-216-72.plesk.page/wp-content/uploads/2022/06/fixestar-blue.png)
![Kevin Walker](https://numonix.io/wp-content/uploads/2022/06/kevinwalker.jpg)
![five star rating](http://amazing-mahavira.157-245-216-72.plesk.page/wp-content/uploads/2022/06/fixestar-blue.png)
![Brian Roach](https://numonix.io/wp-content/uploads/2022/06/brianroach.jpg)