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Your Recording. Your Way.

Enhance Your Success with Compliant Interaction Recording

Cloud-Based | On-Premises | Analytics | Quality Management

  1. Achieve regulatory compliance with compliant interaction recording
  2. Enable smart decision-making based on organized capture data
  3. Access powerful insights to improve employee training and performance
  4. Elevate customer service, sales and success with validated sentiment
  5. Create a powerful sales machine with Quality Management Tools
  6. Protect your assets with successful compliance and dispute resolution
Let Us Show You
Slide 1 -Desktop

Your Recording. Your Way.

Enhance Your Success with Compliant Interaction Recording

Cloud-Based | On-Premises | Analytics | Quality Management

  1. Achieve regulatory compliance with compliant interaction recording
  2. Enable smart decision-making based on organized capture data
  3. Access powerful insights to improve employee training and performance
  4. Elevate customer service, sales and success with validated sentiment
  5. Create a powerful sales machine with Quality Management Tools
  6. Protect your assets with successful compliance and dispute resolution
Let Us Show You
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Our Solutions

Securely Record and Store Interactions In the Cloud, On-Premises or Hybrid

CLOUD

Cloud Interaction Recording with IXCloud

EASY to Use EASY to Install EASY to Maintain EASY to Adopt

IXCloud is a fully managed, native Azure Cloud Software-as-a-Service interaction recording solution. By providing the ability to record, store and analyze interactions in the cloud, IXCloud ensures compliance and reduces liability.  Its automation, control and customization capabilities improve convenience and deliver flexibility, all in an easy-to-deploy solution.
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ON PREMISES

On-Premises Interaction Recording with RECITE

BUILT for Customization BUILT for Compliance BUILT for Scalability BUILT for Security

RECITE on-premises all-in-one interaction recording and Quality Management solution puts intelligence at your fingertips, enabling faster, better decision-making. Fully customizable, it features 80 widgets and dashboards, 100 replay permission levels, 8 recording modalities, 50 canned and modifiable reports and 4 types of built-in storage support.
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On-Premises and Cloud Hybrid Solution

Combining IXCloud and RECITE, the Numonix hybrid solution delivers the best of on-site and cloud interaction recording. Compatible with virtually every type of endpoint and communications platform, our hybrid solution is ideal for applications with legacy equipment or a mix of TDM, VoIP and analog phones and provides a smooth pathway to cloud recording with continuity across platforms.

Customizable Solutions for Your Industry

Why Numonix?

Numonix interaction recording solutions empower your business to increase sales, meet compliance, gain strategic insights and mitigate risk. Fully customizable and scalable, Numonix solutions provide the most versatile interaction recording capabilities available globally.

Flexibility & Control

Numonix solutions deliver one-to-many data capture and organization, giving users flexibility and control of how they securely record and access recordings.

Cloud, PBX & UC Integrations

IX Cloud has integrations for virtually every cloud communications platform including Teams, Zoom and AWS. RECITE has integrations for 75 PBX and UC platforms.

Software-as-a-Service

IXCloud solution enables technology partners to do what they do best with the confidence that IXCloud will seamlessly integrate with their solutions.

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What Clients Are Saying...

"At Vital Communications, we have had the pleasure of working with the Numonix organization for many years. They are easy to work with, very responsive to our needs and offer fantastic support." five star rating
Walter Maclay
Walter MaclayCEO
“Having RECITE integrated into our Lync solution has expanded our call recording capabilities, improving our order verifications and dispute resolution. And Numonix’s service is exceptional!” five star rating
John Bales
John Bales
“RECITE interaction recording enables us to ensure regulatory compliance and help resolve disputes.  Its intuitive search tool makes it easy to quickly find and securely share the recordings.” five star rating
Johnny K. Kaercher
Johnny K. Kaercher
“RECITE has empowered CARS Inc. to become more profitable and productive than ever before.  It’s completely changed how we manage our contact center, allowing us to do live call monitoring, resolve disputes, train our agents and meet regulatory compliance.” five star rating
Jamie Anderson
Jamie Anderson
“RECITE’s Web-based interface enables us to quickly and easily find specific call recordings. With an average of 5,000 calls per research project, easy access to recordings is essential to our success.” five star rating
Kevin Walker
Kevin Walker
“We chose RECITE to meet regulatory compliance, and it’s done so much more than that.  It’s exceeded our expectations by helping to improve our customer service, better train our employees, and validate information from customer calls.” five star rating
Brian Roach
Brian Roach
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Built for Global Deployment

Whether your business is regional, national or global, we have the right interaction recording solution for you.

Let us show you how simple it is

Request Demo
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