Regulations & Compliance
Telephone recording regulations exist worldwide, in different forms. These regulations may require consent from all parties involved in a conversation or specify a certain period for retaining recordings. This compilation provides information on regulatory bodies worldwide and the specific call recording laws they enforce. You will also find links to documents that explain each ruling's call recording requirements.
U.S.
- U.S. Office of E-Health Standards and Services (HIPAA)
- Payment Card Industry Security Standards Council (PCI-DSS)
- Federal Trade Commission (Telemarketing Sales Rule)
- U.S.Department of the Treasury (Truth in Lending Act)
- Federal Communications Commission (Telephone Consumer Protection Act)
BELGIUM
Ministry of Justice for Belgium (Article 314bis of the Criminal Code)
CANADA
Parliament of Canada, Office of the Privacy Commissioner of Canada (Personal Information Protection and Electronic Documents Act)
FRANCE
French Data Protection Authority (Simplified Norm NS 47)
GERMANY
Federal Republic of Germany (Sec. 201 of the German Criminal Code)
INDIA
The Central Government or State Government (Indian Telegraph Act 1885)
IRELAND
Irish Government (Postal Packets and Telecommunications Messages – Regulation – Act 1993
NEW ZEALAND
The Central Government or State Government (Indian Telegraph Act 1885)
ROMANIA
Irish Government (Postal Packets and Telecommunications Messages – Regulation – Act 1993
SWEDEN
Swedish Constitution (Brottsbalk 1962: 700)
U.K.
Financial Services Authority (Regulation of Investigatory Powers Act 2000;
Telecommunications Lawful Business Practice Interception of Communications Regulation 2000;
Data Protection Act 1998,
Telecommunications — Data Protection and Privacy — Regulations 1999,
Human Rights Act 1998,
General Data Protection Rule – GDPR
Markets in Financial Instruments Directive — MiFID II)
