Switchvox Call Recording

Switchvox Call Recording

Integration with Switchvox

RECITE’s interaction recording solution for Switchvox enables recording of all voice communication in the Enterprise or Cloud. RECITE delivers peace of mind assurance that it can handle any signaling or media codec type configured to record any call type within the Switchvox environment – without compromising quality or performance.

RECITE Meets Your Interaction Recording Needs

▸ Easily record Switchvox Mobile App
▸ Recording of Trunk or Station side conversations
▸ Single, Multi-Site, Regional and Geographic deployments
▸ SharePoint and Azure cloud integrations for superior archiving and storage

Easy Recording of Switchvox:

Trunk Side:
▸ Passive TAP (T1, E1, J1 & Analog Trunks)
▸ Port mirror (SIP Trunk)

Station Side:
▸ Easily record via Port Mirror SIP Station side traffic

Why RECITE for Switchvox:

▸ It’s affordable. Concurrent based recording licenses with no forklift upgrades.
▸ It’s easy to install and manage. A typical install can be done in less than one day.
▸ It’s compatible. Every leading UC vendor on the market is supported.
▸ It’s flexible. Deploy on a Physical or Virtual (VMware for IP Only) server.
▸ It’s secure. Utilizes AES 256 bit encryption
▸ It’s compliant. SOX, PCI and HIPPA ready


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