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Author Archives: admin

Numonix Announces Collaboration with Microsoft for Teams Compliance Recording

Posted by admin on September 11, 2019 | Featured

“We welcome Microsoft’s invitation to collaborate on a compliance recording solution for Microsoft Teams with our versatile array of offerings,” says Michael … Read More

Tags: microsoft, Microsoft Azure, Microsoft Teams, sk4b recording, Skype for Business, skype for business recording

Agents Listening To Customers

Are your Agents Really Listening to your Customers?

Posted by admin on August 26, 2019 | Featured

Are your contact center agents really listening to your customers or are they simply hearing them? It’s one thing to … Read More

Tags: Call Recording, chat recording, interaction recording, Numonix, omnichannel, quality monitoring, RECITE, sk4b recording, skb recording, Skype for Business, skype for business recording, speech analysis, top call recording kpis, voice recording

Gdpr Mifidii

Bringing Clarity to MiFID II/GDPR Call Recording

Posted by admin on February 23, 2018 | Featured

Bringing Clarity to MiFID II/GDPR Call Recording By now you’ve surely heard of MiFID II and GDPR – two new regulations … Read More

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Numonix Exec Explains how voice Interaction Recording Elevates Customer Experiences

Posted by admin on November 28, 2017 | Featured

voip-info.org/news/numonix Voip-Info recently spoke with Evan Kahan, the Co-Founder and Chief Operating Officer at Numonix, to discuss the benefits of … Read More

Numonix 2017communications Solutions.small

Numonix Wins 2017 Communications Solutions Product of the Year Award

Posted by admin on July 27, 2017 | Featured

Numonix Honored for Its Exceptional Innovation and Commitment to Improving the Customer Experience BOCA RATON, Fla., July 27, 2017 — … Read More

Tags: awards, Call Recording, cloud recording, communications award, interaction nrecording, Numonix, office 365 recording, product of the year award, Skype for Business, skype for business recording, software

Customer Magazine 2016 Award

RECITE for Microsoft office 365 Customer magazine Award

Posted by admin on April 26, 2017 | Featured

Numonix Receives 2016 CUSTOMER Magazine Workforce Optimization Innovation Award for RECITE for Microsoft O365 Numonix Honored for Its Exceptional Innovation … Read More

Tags: Call Recording, customer magazine, microsoft, Office 365, sip recording, skype for business recording, skype recording software, voip recording, workforce optimization innovation award

Numonix Saddletree Award 200

Numonix Saddletree Research Kachina Award for RECITE

Posted by admin on November 29, 2016 | Featured

Numonix Receives Saddletree Research’s Kachina Award for RECITE Interaction Recording for Microsoft Office 365 Winner of Voice of the Customer … Read More

Tags: award, Call Recording, interaction recording, kachina, lync recording, microsoft lync, Numonix, RECITE, saddletree, skype, skype business recording, Skype for Business

Frost Sullivan Mention 200

Frost & Sullivan names Numonix “Company to Watch”

Posted by admin on November 17, 2016 | Featured

Frost & Sullivan Names Numonix “Company to Watch” in 2016 Contact Center Systems Buyers Guide Lauded RECITE Interaction Recording Solution … Read More

Tags: .com/press-releases/frost-sullivan-names-numonix-company-to-watch/

Certified Skype Business Recording 200

Skype for Business Certification

Posted by admin on October 18, 2016 | Featured

Numonix Awarded Skype for Business Certification From Microsoft for RECITE Interaction Recording Solution RECITE Was First-to-market With a Certified Recording … Read More

Tags: Call Recording, intelligent scenario routing, interaction recording, live monitoring, Numonix, Office 365, RECITE, Skype for Business, skype for business certified, skype online

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Interaction Recording for Microsoft Skype for Business Demos at Microsoft Ignite

Posted by admin on September 27, 2016 | Featured

Comprehensive compliance solution for recording Skype for Business On-premises and in Microsoft Office 365 ATLANTA, Microsoft Ignite, Sept. 27, 2016 … Read More