Broadsoft Call Recording

Broadsoft Call Recording

Integrations with Broadsoft

RECITE’s flexible interaction recording solution for BroadSoft integrates by using the IETF advanced SIPREC interface enabling RECITE customers to benefit from a seamless integration. When using RECITE, BroadSoft customers can take advantage of robust call recording and monitoring software that features automatic full time call recording, triggered or on-demand call recording, real-time silent monitoring, quality monitoring, dashboards, customizable reports and fast search and playback features.

RECITE Meets Your Interaction Recording Needs

▸ Simple setup integration.
▸ Enterprise or Service Provider Multi-Tenant options available
▸ Centralized recording of Internal, PSTN and Conference call conversations
▸ Single, Multi-Site, Regional and Geographic deployments
▸ SharePoint and Azure cloud integrations for superior archiving and storage

Easy Recording of BroadSoft:

▸ Convenient recording via SIPREC using SIP & XML
▸ Manages receipt of voice media from BroadWorks Media Server
▸ Convenient Start / Stop or Pause / Resume recording via Dual Tone DTMF or API
▸ Use Single (mixed) or Dual Mode (Split) voice media streams

Port Mirroring:
▸Easily record via Port Mirror SIP / RTP Station side traffic (Meta data & Audio)

Why RECITE for BroadSoft:

▸ It’s affordable. Concurrent based recording licenses with no forklift upgrades.
▸ It’s easy to install and manage. A typical install can be done in less than one day.
▸ It’s compatible. Every leading UC vendor on the market is supported
▸ It’s flexible. Deploy on a Physical or Virtual (VMware or Hyper-V) server.
▸ It’s secure. Utilizes AES 256 bit encryption
▸ It’s compliant. SOX, PCI and HIPPA ready

For more information, contact us.


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