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Your Recording. Your Way.
Enhance Your Success with Compliant Interaction Recording
Cloud-Based | On-Premises | Analytics | Quality Management
- Achieve regulatory compliance with compliant interaction recording
- Enable smart decision-making based on organized capture data
- Access powerful insights to improve employee training and performance
- Elevate customer service, sales and success with validated sentiment
- Create a powerful sales machine with Quality Management Tools
- Protect your assets with successful compliance and dispute resolution
Your Recording. Your Way.
Enhance Your Success with Compliant Interaction Recording
Cloud-Based | On-Premises | Analytics | Quality Management
- Achieve regulatory compliance with compliant interaction recording
- Enable smart decision-making based on organized capture data
- Access powerful insights to improve employee training and performance
- Elevate customer service, sales and success with validated sentiment
- Create a powerful sales machine with Quality Management Tools
- Protect your assets with successful compliance and dispute resolution
Our Solutions
Securely Record and Store Interactions In the Cloud, On-Premises or Hybrid
CLOUD
Cloud Interaction Recording with IXCloud
EASY to Use EASY to Install EASY to Maintain EASY to Adopt
IXCloud is a fully managed, native Azure Cloud Software-as-a-Service interaction recording solution. By providing the ability to record, store and analyze interactions in the cloud, IXCloud ensures compliance and reduces liability. Its automation, control and customization capabilities improve convenience and deliver flexibility, all in an easy-to-deploy solution.
ON PREMISES
On-Premises Interaction Recording with RECITE
BUILT for Customization BUILT for Compliance BUILT for Scalability BUILT for Security
RECITE on-premises all-in-one interaction recording and Quality Management solution puts intelligence at your fingertips, enabling faster, better decision-making. Fully customizable, it features 80 widgets and dashboards, 100 replay permission levels, 8 recording modalities, 50 canned and modifiable reports and 4 types of built-in storage support.
Trusted By
ADTALEM
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Who We Do It for
Healthcare
Financial
Legal
Government
Education
Non-Profit
Public Safety
Hospitality
Travel & Tourism
Automotive
Collection Agency
Contact Centers
Power & Utilities
Communications & Media
Wholesale & Distribution
Reach our to find out how we can help you
Why Numonix?
Numonix interaction recording solutions empower your business to increase sales, meet compliance, gain strategic insights and mitigate risk. Fully customizable and scalable, Numonix solutions provide the most versatile interaction recording capabilities available globally.
Flexibility & Control
Numonix solutions deliver one-to-many data capture and organization, giving users flexibility and control of how they securely record and access recordings.
Cloud, PBX & UC Integrations
IX Cloud has integrations for virtually every cloud communications platform including Teams, Zoom and AWS. RECITE has integrations for 75 PBX and UC platforms.
Software-as-a-Service
IXCloud solution enables technology partners to do what they do best with the confidence that IXCloud will seamlessly integrate with their solutions.
What Clients Are Saying...
"At Vital Communications, we have had the pleasure of working with the Numonix organization for many years. They are easy to work with, very responsive to our needs and offer fantastic support."
“Having RECITE integrated into our Lync solution has expanded our call recording capabilities, improving our order verifications and dispute resolution. And Numonix’s service is exceptional!”
“RECITE interaction recording enables us to ensure regulatory compliance and help resolve disputes. Its intuitive search tool makes it easy to quickly find and securely share the recordings.”
“RECITE has empowered CARS Inc. to become more profitable and productive than ever before. It’s completely changed how we manage our contact center, allowing us to do live call monitoring, resolve disputes, train our agents and meet regulatory compliance.”
“RECITE’s Web-based interface enables us to quickly and easily find specific call recordings. With an average of 5,000 calls per research project, easy access to recordings is essential to our success.”
“We chose RECITE to meet regulatory compliance, and it’s done so much more than that. It’s exceeded our expectations by helping to improve our customer service, better train our employees, and validate information from customer calls.”
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Built for Global Deployment
Whether your business is regional, national or global, we have the right interaction recording solution for you.
