“Many MiVoice Connect customers have approached us for a compatible recording solution for their newly purchased Mitel IP400 phones,” said
In the 1990s and early 2000s, the call center was a second-class citizen within an organization. There’s no refuting that.
“We welcome Microsoft’s invitation to collaborate on a compliance recording solution for Microsoft Teams with our versatile array of offerings,” says Michael … Read More
Are your contact center agents really listening to your customers or are they simply hearing them? It’s one thing to
Bringing Clarity to MiFID II/GDPR Call Recording By now you’ve surely heard of MiFID II and GDPR – two new regulations
voip-info.org/news/numonix Voip-Info recently spoke with Evan Kahan, the Co-Founder and Chief Operating Officer at Numonix, to discuss the benefits of
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