Infograph Links Global Banking and Finance MiFID II Call Recording Regulations from ESMA

While these times are certainly unprecedented, some things must remain the same – namely customer data privacy, compliance and risk

Although interaction recording software can be quite reasonable when you consider subscription pricing and a low total cost of ownership (TCO),

Now that it’s 2020, it’s time to consider recording your Skype for Business and Microsoft Teams interactions. You have contact center

Recorded customer interactions, whether they are landline, VoIP, mobile or chat (e.g. Skype for Business), can be a real savior